Accessing the GUI Trading Portal

Our advanced GUI trading portal is provided through a seamless integration with our trusted Investment Management System (IMS) partner. This ensures you have access to a best-in-class, feature-rich trading environment.

How to Access the Portal

1. Log In: Sign in to your main (Redacted) Client Portal as you normally would.
2. Navigate: From the main dashboard or side navigation, click on the “Trading” link.
3. Redirect: You will be securely redirected to the trading portal in a new tab.

Thanks to our Single Sign-On (SSO) configuration, you will be logged in automatically without needing to enter your credentials again.

Understanding the Two Portals

It’s important to remember the roles of the two portals:

• (Redacted) Client Portal: Your home for funding, security, and API key management.
• Advanced Trading Portal: Your dedicated environment for placing orders, managing positions, and viewing your trading history.

Where to Find Support

Because trading occurs on our partner’s platform, it’s important to know who to contact:

• For questions about specific trading features (e.g., “How do I use this chart indicator?”, “What are the available order types?”), please refer to the Help/Support section within the trading portal itself.
• For any issues related to login/SSO, funding, or your overall (Redacted) account, please contact our support team.